For EN PONOS support, send an e-mail to For JP PONOS support, send an e-mail to For TW PONOS support, send an e-mail to For KR PONOS support, send an e-mail to NOT attempt to solve the issue by deleting or reinstalling the app without starting a Save Data Transfer from the Settings menu first - PONOS will not be able to help you recover any of your progress/purchases!.Please wait up to 48 hours for restoration to occur.You should start receiving your energy and login bonuses again soon. Ensure that your device time settings are set to Auto, that you are in an area with a strong network connection, and please don't make any further changes to your time settings. HGT errors may occur if your phone/tablet clock has been manually changed, if you travelled to a different time zone, or if your network connection was particularly unstable during daily update.
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